First of all, the RV pickup experience with RVWholesalers could be much improved. We had an appointment at 10AM, yet because they only do RV deliveries 2 days a week, on Fridays and Saturdays, they were so busy with other customers that no one spoke to us until 11AM.
Then there were the obvious problems that had to be solved before we could take it away.
The wheels were wrong. Basic black rims. Not what we ordered. Not what anyone would order.
After a quick look inside, it was obvious that no one had gone over the trailer to clean up the construction debris. There was dirt everywhere – on the windowsills, counters and in the cupboards.
Despite promising to clean it thoroughly before we left, we still had a huge job to clean the trailer properly. The sunroof in the washroom had to be taken apart to remove construction sawdust that leaked out every time the trailer moved. Dirty fingerprints were all over the white ceiling and excess wood filler had to be wiped off from staple and nail points.
Then there was the propane ‘incident’.
We paid almost $60 for full tanks on delivery. Noticing that the tanks were empty, Ed reminded them and was assured that the tanks would be filled before we left. Arriving at East Harbor State Park that night, I tried repeatedly to start the stove to no avail, thinking there was a problem with the stove. Nope. When we hooked up our small propane tank to the unit, the stove worked fine. RVWholesalers had just neglected to fill the tanks. Ed was pissed (to say the least) when he had to leave the park to fill them the next morning.
The electric tongue jack didn’t work at all, so it had to be replaced.
Now I know that we bought a ‘light’ trailer. But putting only one screw in to hold the bar in the closet is going a bit too far in terms of keeping things light. Only 3 days in, we arrived at a campsite to find our ‘nice’ clothes in a heap at the bottom of the closet.
On day 6 the plastic cover for our propane tanks blew off somewhere enroute.
I’m used to Bose speakers, so the 5-speaker interior surround-sound plus the two exterior speakers sound like the proverbial tin can.
The trim on one of the dining table benches came off when I hit it with my foot. It wasn’t until a couple of days later that I realized that the nails that held it in place faced outward — when I cut my foot on them. The next day, the entire side of the bench came off.
All I can say is thank goodness for a good supply of cleaners, glue and duct tape.
All that said (and pending other, more serious, malfunctions), we really are delighted with our new Trail Cruiser 23QB.