It's been 6 years since 9/11 and judging by the delays at airport sscurity caused by those whose carry-on luggage is stuffed full of unacceptable items; one could come to the conclusion that most travelers have either forgotten the event or just don't pay attention to either the news or the signs directly in front them. I'm inclined to believe the latter. At our local - very small - airport, … [Read more...]
Air Canada: We Want an Apology
I book all of my travel online either through the airline's site (usually Air Canada) or Expedia. When I make changes to my bookings, I do that online too. Case in point. Yesterday morning, I was scheduled to travel on the 06:50 Air Canada flight from Vegas to Vancouver. Because I wanted to attend the after-conference festivities on Sunday night, on Sunday afternoon I went online and modified … [Read more...]
The 23 Dollar Sandwich
I know... I should know better by now, especially since I've written about the exhorbitant prices that hotels charge for room service. But I was hungry. And the Turkey Clubhouse sandwich on the Westin Casaurina's room service menu sounded just perfect to munch on, while I worked on my talk for PPC Classroom Live last Saturday (December 1st, 2007). Although I did see the $14.00 price and … [Read more...]
More Ridiculous Hotel Food & Beverage Pricing
So, imagine you've just invited a few people up to your room at the New York Hilton for a morning bull session away from the conference and wanted to be hospitable by ordering up a few beverages and munchies. How about a quart of freshly squeezed orange juice for $49.00 per quart, a tray of fresh fruit for $70.00 and some breakfast breads and pastries for $70.00? … [Read more...]
Go Through Customs? But I Didn’t Leave the Country!!
Everyone else that had arrived in Toronto on Air Canada 142 and was transitioning to the States had picked up their bags by 4:15 PM, yet I was still waiting for my suitcase at 4:45 PM. When I checked with baggage services I was told that my bag hadn't been 'flagged', but they couldn't tell me whether it had made the flight from Vancouver. I asked if I could go into the domestic baggage hall to … [Read more...]