I was relaxing in the 'upper' bedroom of our 5th-wheel when I heard Ed yelling and felt the unit start to rock. On opening the bedroom door to the lower section of the RV, I was immediately overwhelmed by fumes that caused my eyes to water and made it difficult to breathe. I could see that Ed had opened the main exit door and was trying to open the windows as well. My main concern was to … [Read more...]
Discount Car and Truck Rentals: How NOT to Respond to Your Customers
On Friday, August 31st, a tractor trailer made an unsafe right turn on North Queen Street in Toronto and rammed into my rental car. The damage was considerable and the vehicle was no longer driveable. (See the full set of pictures in larger detail.) After filing a police report and getting the car towed to an auto body shop, I phoned Discount Car and Truck Rentals at the Kelfield depot in … [Read more...]