"Hello?" "Hello?" I responded, incredulous. "Isn't this housekeeping?" "No." "I called housekeeping." "You dialed the wrong number" came the reply. "I didn't DIAL at all, I pushed the 'Housekeeping' button." "You DIALED the wrong number, I'm a GUEST of the hotel". UGH. Wake someone up at 1AM because the phone doesn't work. Housekeeping's response (when I finally managed to contact them) to … [Read more...]
Bellagio Conservatory: Christmas 2007
I love Vegas. And I was fortunate to get there for the 3rd... hmmm, maybe the 4th time this year to speak at Anik Singal's PPC Classroom Live event being held at the West Casaurina - just a little east of Bally's on the north side of Flamingo Road. On Sunday morning I took a brisk walk down the Strip for exercise and ended up stopping to watch the fountains at the Bellagio. I then took a walk … [Read more...]
Holiday Inn Express – Raising The Bar
On our recent road trip we stayed at three Holiday Inn Express Hotels, Whitefish Montana, Coeur D'Alane Idaho and Downtown Spokane Washington. The one that stood out in terms of service was the hotel in Coeur D'Alene. Check-in was fast and friendly and we were given complimentary water. Shortly after we arrived in the room the desk called to see if everything was to our satisfaction. Whenever we … [Read more...]
A Room with a View at the Banff Park Lodge
When checking into the Banff Park Lodge, I specifically asked the girl at the front desk in which direction the room faced. She pointed to the west. Being somewhat claustrophobic and knowing that the west-facing rooms had unobstructed views, I was relieved. I knew she had misled us however as we toted our baggage southwards down the first hall and then made an abrubt right turn to end up at a … [Read more...]
Borneo – Nexus Resort Karambunai
We were off to the island of Borneo. The province of Malaysia we were visiting is called Sabah. The Nexus Resort Karambunai was to be our home for the next ten days. The plan was to relax from the rushing around we had been doing in the cities we visited. The Nexus turned out to be the perfect place to do this. The resort has a spa and golf course both of which we took advantage of. The resort … [Read more...]